Thanks for using TrackInvestor! Here we describe how we collect, use and handle your information when you use our website, software and services ("Services").
What & WhyWe collect and use the following information to provide, improve and protect our Services:
Account. We collect, and associate with your account, information like your name, email address, phone number, payment info, and account activity.
Services. Our Services are designed to make it simple for you to store Your Property, collaborate with others, and work across multiple devices. To make that possible, we store, process, and transmit Your Property—like files, messages, comments, and photos—as well as information related to it. This related information can be things like your profile information that makes it easier to collaborate and share Your Property with others. Our Services provide you with different options for sharing Your Property.
Usage. We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, and moving files or folders). This helps us provide you with future features like an "Events" page and audit history.
We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
With whomWe may share information as discussed below, but we won't sell it to advertisers or other third parties.
Others working for TrackInvestor. TrackInvestor uses certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we'll remain responsible for their handling of your information per our instructions.
Other users. Our Services display information like your name and email address to other users in places like your user profile and sharing notifications. When you register your TrackInvestor account with an email address on a domain owned by your employer or organization, we may help collaborators find you and your team by making some of your basic information—like your name and email address—visible to other users on the same domain. This helps other users share files and folders with you.
Certain features let you make additional information available to others.
Other applications. You can also give third parties access to your information and account - for example, via TrackInvestor APIs. Just remember that their use of your information will be governed by their privacy policies and terms.
Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of TrackInvestor or our users; or (d) protect TrackInvestor's property rights.
Stewardship of your data is critical to us and a responsibility that we embrace. We believe that our users' data should receive the same legal protections regardless of whether it's stored on our services or on their home computer's hard drive. We'll abide by the following Government Request Principles when receiving, scrutinizing and responding to government requests (including national security requests) for our users' data:
• Be transparent,
• Fight blanket requests,
• Protect all users and
• Provide trusted services.
Security. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe.
Retention. We'll retain information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we'll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You can access your personal information by logging into your TrackInvestor account.
WhereAround the world. To provide you with the Services, we may store, process and transmit information in the United States and locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access the Services.
TrackInvestor is subject to oversight by the U.S. Federal Trade Commission. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via info@trackinvestor.com. If you aren't satisfied with our response, please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
ChangesIf we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
ContactHave questions or concerns about TrackInvestor, our Services and privacy? Contact us at info@trackinvestor.com.